Intermediate
Performance Measures

Performance Goals

Persuasion & Behavior Change

Persuasion and behavior change strategies seek to influence how providers practice medicine and how patients make health decisions — without relying solely on financial incentives or regulatory mandates. These 'softer' policy instruments work through information, education, social norms, and nudges. While often less powerful than payment or regulatory reforms, behavioral interventions can be highly cost-effective and are essential complements to structural reforms.

Behavior: Provider Behavior Change

Behavior: Patient & Population

Empirical Evidence

Health Insurance and the Demand for Medical Care: Evidence from a Randomized Experiment
Manning et al. (1987) · The American Economic Review · United States
Randomized Controlled Trial (RCT)

Found that higher cost-sharing significantly reduced overall healthcare utilization (Efficiency) but had little to no significant impact on objective Health Status for the average adult, demonstrating the price elasticity of health behavior.

Tax, Price and Cigarette Smoking: Evidence from the Tobacco Documents and Implications for Tobacco Industry Marketing Strategies
Chaloupka et al. (2002) · Tobacco Control · Multi-country
Systematic review of econometric evidence and industry documents on price elasticity of tobacco demand.

The consensus price elasticity of cigarette demand is approximately -0.4 in high-income countries and -0.4 to -0.8 in low- and middle-income countries. A 10% price increase reduces consumption by 4–8%. Youth and low-income populations are most price-responsive. Industry documents confirmed that companies viewed tax increases as the greatest threat to consumption.

Do Defaults Save Lives?
Johnson & Goldstein (2003) · Science · Multi-country (Europe)
Cross-country comparison of organ donation consent rates combined with controlled laboratory experiments testing the effect of default framing on stated willingness to donate.

Countries with opt-out (presumed consent) defaults had dramatically higher donation consent rates — often exceeding 90% — compared to opt-in countries where rates were typically 10-30%. Laboratory experiments confirmed the causal mechanism: defaults powerfully shape decisions through status quo bias and implied endorsement, even for consequential health choices.

Do Conditional Cash Transfers Improve Child Health? Evidence from PROGRESA's Control Randomized Experiment
Gertler (2004) · American Economic Review · Mexico
Randomized Controlled Trial (RCT) with 506 rural communities randomly assigned to early treatment or delayed-entry control.

Children in treatment households experienced approximately a 23% reduction in the incidence of illness, an 18% reduction in anemia, and a 1–4% increase in height. Preventive health care visits increased by more than half.

Effectiveness and efficiency of guideline dissemination and implementation strategies
Grimshaw et al. (2004) · Health Technology Assessment · Multi-country
Systematic review of 235 studies evaluating guideline dissemination and implementation strategies, including RCTs, controlled before-after studies, and interrupted time series.

Multifaceted interventions combining educational outreach, reminders, and audit-and-feedback produced the most consistent behavior change. Passive guideline dissemination alone had minimal effect. Median absolute improvement in care processes ranged from 6-10% for active implementation strategies. No single strategy was reliably superior across all settings.

A Meta-Analysis of the Effect of Mediated Health Communication Campaigns on Behavior Change in the United States
Snyder et al. (2004) · Journal of Health Communication · Multi-country
Meta-analysis of 48 published studies of health communication campaigns, estimating pooled effect sizes on targeted health behaviors.

The average effect size of health communication campaigns was r = 0.05, representing a small but statistically significant effect on health behaviors at the population level. Campaign effects varied by topic: seatbelt use and oral health campaigns were most effective, while campaigns targeting diet and physical activity showed smaller effects. Effects were larger when campaigns were combined with community-level interventions.

Impact of Decreasing Copayments on Medication Adherence Within a Disease Management Environment
Chernew et al. (2008) · Health Affairs · United States
Pre-post analysis with comparison group (2003–2005), tracking medication adherence rates across intervention and control populations.

Copayment reductions of $5–$17 per prescription increased medication adherence by 2–4 percentage points, with the largest gains for statins and diabetes medications. The adherence improvement was sustained over the two-year study period.

Continuing education meetings and workshops: effects on professional practice and health care outcomes
Forsetlund et al. (2009) · Cochrane Database of Systematic Reviews · Multi-country
Systematic review and meta-analysis of 81 randomized controlled trials comparing educational meetings to no intervention across multiple clinical settings.

Educational meetings alone improved professional practice by a median 6% absolute improvement in compliance with desired practice. Interactive workshops were more effective than didactic lectures. Mixed interactive and didactic formats were more effective than either alone. Effects on patient outcomes were smaller and less consistently demonstrated than effects on practice behavior.

Effectiveness of an intervention led by lay health counsellors for depressive and anxiety disorders in primary care in Goa, India (MANAS): a cluster randomised controlled trial
Patel et al. (2010) · The Lancet · India
Cluster RCT with 24 primary care facilities randomized to collaborative stepped care (lay counsellors + physician prescribing + specialist supervision) vs. enhanced usual care. 2,796 patients followed to 6 months.

Overall recovery was 65.0% (intervention) vs. 52.9% (control). In public facilities, the effect was dramatic: 65.9% vs. 42.5% recovery (RR 1.55). No significant difference in private facilities where baseline care was already better.

Audit and feedback: effects on professional practice and healthcare outcomes
Ivers et al. (2012) · Cochrane Database of Systematic Reviews · Multi-country
Systematic review and meta-analysis of 140 randomized controlled trials evaluating audit and feedback interventions across multiple clinical settings and countries.

Audit and feedback produced a median 4.3% absolute improvement in compliance with desired practice (IQR 0.5-16%). Effects were larger when baseline performance was low, when feedback was delivered by a supervisor or colleague, when delivered more than once, when delivered both verbally and in writing, and when it included explicit targets and an action plan.

Effect of a conditional cash transfer programme on childhood mortality: a nationwide analysis of Brazilian municipalities
Rasella et al. (2013) · The Lancet · Brazil
Fixed-effects negative binomial regression of panel data across 2,853 Brazilian municipalities (2004–2009), adjusting for socioeconomic covariates and primary care coverage.

Under-5 mortality showed a dose-response relationship with BFP coverage: approximately 17%, 32%, and 53% reductions at intermediate, high, and consolidated coverage levels respectively. Effects were strongest for poverty-related causes (malnutrition and diarrhea).

Decision Aids for People Facing Health Treatment or Screening Decisions
Stacey et al. (2017) · Cochrane Database of Systematic Reviews · Multi-country
Systematic review and meta-analysis of 105 RCTs (31,043 participants).

Decision aids improved knowledge (MD 13.3 points on 100-point scale), accuracy of risk perceptions, and congruence between values and choices. Patients using decision aids chose major elective surgery 20% less often and were more likely to choose conservative management. No adverse effects on satisfaction or anxiety.